phone icon Get a Quote Dollar Icon Book a Service Spanner Icon Specials Discount Tag Icon Search our Stock Icon Search our Stock Icon location marker icon location marker icon location marker icon for Locate a Dealer Icon arrow down icon of Facebook logo icon of Twitter logo icon of YouTube logo icon of LinkedIn logo icon of Google+ logo Icon of Instagram Logo icon of Pintarest logo Question Mark in a Circle Icon Download a Brochure Icon Book a Test Drive steering wheel Icon icon of Share logo View Right Arrow Icon of Left Arrow Icon of Double Left Arrow Icon of Right Arrow Calculator Icon Calculator Icon Icon of 3 Horizontal Lines Icon of a 4 square Quandrant Icon of a car Hand Offering Cash Icon Envelope Icon List Symbol of Lines and Dots Icon Calculator Icon Icon of two cars from the front Icon of square speech bubble with dollar symbol Book a Test Drive steering wheel Icon Get a Quote Dollar Icon Icon of a magnifying Glass Icon of a Dollar Symbol Video Click to Start Icon Printer Icon Close Button X Close Button Circle X Icon of 3.5 star rating Icon of 4 star rating Icon of Empty Star Outline Icon of Filled Star Icon of Half Filled Star Icon of Specials Tag and Star Icon of a Left Arrow for a Carousel Icon of a Right Arrow for a Carousel Icon of a Add to Compare Clock Speed Clock Speed Clock Speed Clock Speed Icon of a truck Icon of a machinery Icon of a bike Icon of a Caravan Powered by I-Motor - link to I-Motor website Icon of Arrow Pointing Left Icon of Home Used on Error Pages Icon of Llewellyn Motors Finance Icon of truck tanker trailer Icon of truck curtainsider trailer Icon of truck pantech trailer Icon of truck flat top trailer Icon of truck drop deck trailer Icon of truck flat top trailer with vertial line indicating a Skel Trailer

COVID-19 Policy

October 2021

Updates to the operation of our Sales, Service and Parts Departments

As NSW Government restrictions have eased, all McCarroll’s dealerships are open for business. We are delighted to welcome guests according to mandatory COVID-safe protocols to ensure the ongoing health and safety of our community.

McCarroll’s policy requires that:

  • All appointments be made and confirmed in advance via our website, email or over the phone.
  • Proof of full vaccination status must be displayed upon arrival. Information on how to access this information can be found online here.
  • Recommended NSW Health and sanitisation protocols must be followed, including mask wearing, hand washing, and social distancing.
  • Customers will not be accompanied on Test Drives, with strict contact-conscious processes around vehicle handover and drop-off. Two forms of identification will be required for verification purposes.
  • All customers will be contacted by text prior to sales and aftersales appointments as a reminder of these conditions of entry.

Should upgraded restrictions lead to the temporary closure of any McCarroll’s location, our online showroom at will remain open for business.

The McCarroll’s team is always available online to answer any questions you may have on our new and pre-owned vehicles, to host virtual tours of your model of interest or to assist you in securing your car of choice through our click and collect service. Please feel free to visit our website or contact our team via email or phone.




Your health and safety are paramount to our team and we will ensure that we maintain an increased standard of hygiene throughout the common areas and our vehicles.

We continue to closely monitor all updated information from official authorities including the World Health Organisation, the Australian Government and NSW Health.

In line with NSW Health recommendations, all McCarroll’s sites are registered as COVID Safe Businesses.

While NSW Government heath restrictions are easing, McCarroll’s is aware that immunocompromised and other members of the community may still be experiencing restricted movement. As such, please also note that the McCarroll’s COVID Safety Plan guidelines include:

  • Contactless transactions available for both Service and Sales
  • Service drop-off: call ahead to arrange an outside meeting to receive your new vehicle without direct contact when desired
  • Looking to purchase: request a virtual appointment or detailed vehicle video
  • Access your trade-in valuation online
  • We welcome offers and are ready to negotiate online or over the phone
  • If there is a vehicle that is of interest to you, you can make your purchase through our ‘click and collect’ service on our website


In addition to our regular cleaning processes, McCarroll’s has introduced a number of additional COVID-19 measures. These include:

  • Increased cleaning of heavy-traffic areas
  • Regular sanitisation of all cars
  • Re-training in best-hygiene and social-distancing practices for all teams
  • Contact-conscious service driveway drop-off options

We will continue to follow the advice of health officials and implement alternate arrangements when necessary. If you have any questions, concerns, or feedback, please reach out to McCarroll’s Contact Centre on 1300 248 407 or radhvevrf@zppneebyyf.pbz.nh