If there's one thing they know in the bush, it's that for something to grow, it's not enough just to plant it. You have to care for it, nurture it, and wait for it to flourish.
The seeds for the McCarroll's Automotive Group were sewn in Cooma in regional NSW, where Phil McCarroll - the boy from the bush - first partnered in the Martin Ford Dealership in 1978.
That nurturing came from the McCarroll's Automotive Group's simple approach to business - to treat every customer as they would a guest in their home.
And sure enough, the greens shoots of a family business sprouted. Cooma would be followed by Mudgee, then Camden, then Moss Vale, before the bloke from the bush would finally make it to the big smoke with our long-standing Toyota and Lexus dealerships in Waitara some 10 years later. A family owned and operated business, we've also been a part of Sydney's North Shore community since Phil McCarroll brought Lexus to Chatswood in 1990.
Our Lexus of Chatswood showroom has been named Australia's number-one Lexus Dealership for 16 years running. It is one way we measure if we are truly delivering world-class service and support to our customers and manufacturers.
McCarroll's philosophy is to treat each and every client as a guest in our home. Passionate, engaging and respectful, it's our pleasure to go above and beyond to deliver the ultimate in customer service.
In the four decades since, the McCarroll's name has been synonymous with customer service in Australia. Our customers are at the centre of our business and we build strong and longstanding relationships with them to ensure we are always meeting their needs, whatever they might be.
It's on the foundation of that simple philosophy that the McCarroll's Automotive Group has grown. From that first Ford dealership to an industry leading automotive group that represents many of the world's best brands, our focus on our customers has never wavered.
This is a family business, and our clients are members of that same family, too.